Shipping policy
Shipping Policy — WashWelt
We aim to process and deliver your orders safely and efficiently across India.
Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery time is generally 5-8 business days after dispatch, depending on the delivery location and courier service.
Remote and certain serviceable areas may require additional time.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.
WashWelt may offer free shipping or promotional shipping rates from time to time.
Order Tracking
Once your order has been dispatched, tracking information may be provided through the contact details supplied during checkout.
Delayed or Lost Orders
Delivery timelines are estimates and may be affected by courier delays, weather conditions, operational issues, public holidays, or circumstances beyond our control.
If your order appears to be significantly delayed or lost, please contact us at washweltofficial@gmail.com with your order number.
Incorrect Address
Customers are responsible for providing accurate and complete delivery information.
If an order is returned to us because of an incorrect or incomplete address, refusal to accept the shipment, or repeated delivery failure, additional shipping charges may apply for re-shipment.
Cash on Delivery Orders
For Cash on Delivery (COD) orders, customers are expected to accept the order upon delivery.
Repeated refusal of COD orders or providing inaccurate contact information may result in restrictions on future COD purchases.